The following provisions establish the general conditions of sale of the products offered by the company LIP below designated "Joée" on its website at the following address:www.joee.fr.

Sarl Lip is a company with a capital of € 8,000 whose registered office is located at 7 rue Bachaumont 75 002 and registered at the RCS de Paris under the number of SIREN 524 121 613. by clicking on "Commander and pay" you definitively confirm your purchase And unreservedly accept the general conditions of sale. Joée makes it impossible to sell the product without having previously accepted the clauses below.

Article 1

Purpose: These conditions aim to define the terms of sale between Joée and the Customer, from order to services, through payment and delivery. They regulate all the steps necessary for the placing of the order and follow the follow -up of this order between the contracting parties.

Article 2

Products: Joée aims to offer the sale jewelry and fashion accessories, shoes, bags, stoles, pockets within the limits of available stocks. These products are those appearing for sale on the day of consultation by the customer. When the product is unavailable, it is displayed on the site, if not, in the event of an error, Joée undertakes to notify the customer by email as soon as possible. If the product has already been paid, Joée undertakes to reimburse the customer the price of the item.

The products offered for sale are described and presented with the greatest accuracy possible. However, if errors or omissions have been able to occur as for this presentation, the responsibility of Joée could not be engaged.

The photographs and texts illustrating the products do not fall into the contractual field.

Article 3

Product price: prices are indicated in euros. They take into account French VAT, applicable on the day of the order. If the VAT rate were to be changed, these changes would be reflected in the price of the items. Joée reserves the right to modify its prices at any time. However, these prices could not be modified once the order has been validated. The prices indicated do not take into account the shipping costs which will be added in total of the order and will be specified to the Customer during the final validation of their order.

France Metropolitan: Delivery in mainland France is made within an average period of 2 to 4 days from receipt of the order By Joée notwithstanding any fortuitous or force majeure which would delay delivery independently of the will and the diligence of Joée. Its amount is set according to the country of destination and the mode of transport chosen.

The products remain the property of Joée until perfect payment of the price.

Worldwild Shipping : Delivery Takes surrounds 1 weekend on arourage depending on the country.

Article 4

Registration of an order: the Customer who makes an order directly on the sitewww.joee.fr will have to follow the procedure: the customer must first create a customer account; He will then choose the different products to which he is of interest and will successively click on the link "Add to my basket"; At any time he will have the possibility: either to obtain a summary of the selected products by clicking on the "my basket" link or to continue his purchases; The customer will end his order by clicking on "order and pay".

In order to properly validate his order, the Customer must complete the following fields: civility, name, first name, full delivery/invoicing address, e-mail and telephone number. He then specifies the chosen delivery method. The order can only be registered on the site if the customer has clearly identified by entering their email address and password strictly personal. Once the customer has been identified, he must validate the delivery address and then an order form will appear summary: the nature, quantity and price of the products selected by the user, as well as the payment method chosen, the contact details of the 'User and the delivery address of the package. Any order incur acceptance of prices and description of the products available for sale.

Validation of the order: The order is validated once read and approved the general conditions of sale and all the fields supplemented by the customer. The order is final when the customer clicks on "order and pay". Payments are made either by Paypal or by bank card. The customer validates his address, the product (s) and the total price of his order, including shipping costs. In all cases, regardless of the payment method chosen by the Customer, the Javottes will accuse receipt of the order upon its validation by email.

Article 5

Payments and security of payments : The amount due by the Customer is the amount indicated during the order confirmation validated by the action "order and pay".

Payment will be made on the internet on the sitewww.joee.Fr By bank card (blue, visa, Eurocard/Mastercard) or by Paypal or Alma.

In order to ensure the safety of payments by bank card, the sitewww.joee.fr uses the secure BRED payment service. Confidential data (the 16 -digit bank card number, the expiration date and the visual cryptogram) are directly transmitted encrypted to the payment platforms concerned without transit on the physical supports of the Joée server.

For payments via Paypal, Joée declines any responsibility in the event of loss of data from Paypal and cannot be engaged in a compensation process, which would be due by Paypal.

In any event, Joée reserves the right to refuse any order or any delivery in the event of an existing dispute with the Customer, total or partial non-payment of an order, a payment by bank card refused or for Reasons other than Joée will reserve the right to explain to his client. Joée's responsibility cannot in any case be engaged in this respect. When the order is validated, the payment request is rolled in real time on the secure telepament manager. The latter sends an authorization request to the network card network. The telepament manager issues an electronic certificate.

Payment in several times with Alma or Paypal at no cost:

Alma : Payment of your order in 2 or 3 or 4 times per CB from 100 € of purchases.

Payment in several times with Alma

Payment in several times/delayed is available via our partner Alma. Securing payments is provided by Alma and its providers. All payments are protected by 3D Secure.

Purchasing amount:
  • Payments in 2x: only purchases between € 100 and € 2,500 are eligible for payment with Alma.
  • 3x payments: only purchases between € 100 and € 2,500 are eligible for payment with Alma.
  • 4x payments: only purchases between € 150 and € 2,500 are eligible for payment with Alma.

By paying in several times with Alma, The customer does not pay for fees.

Alma is a tele-payment manager and issues an electronic certificate that will be proof of the amount and date of the transaction in accordance with the provisions of articles 1316 and following of the Civil Code.

Any termination of the GTC which binds the seller and the customer, leads to the termination of CGUs between Alma and the customer.
Accepted countries : France, Austria, Belgium, Germany, Spain, Ireland, Italy, Luxembourg, Netherlands and Portugal.

 Paypal : Possibility to buy free of charge with a paypal account

Article 6

Delivery: Products are shipped with the supporting invoice, to the delivery address indicated by the Customer when ordering. All the orders validated before 1 p.m. are shipped the following working day. The delivery times indicated are indicative deadlines from the day following that of validation by the customer of his order and correspond to the periods of processing and delivery of the products. In no case can they be enforceable, but in the event of unusual delay, an email will be sent to you. Joée therefore declines any responsibility in the event of an excessive delivery time due to postal services or means of transport, as well as in the event of loss of products ordered or strike. The risks of transport are borne by the customer, who will have to formulate a reasoned protest to postal services or to the carrier, within three working days from delivery. Similarly, after transportation of the package, one of the products can be defective. This is why, upon receipt of his order, the customer will take care to check the compliance of the products received. Any anomaly concerning the delivery (missing or broken product, damaged package) must imperatively be notified, the same day of reception or at the latest the first working day following the reception, in the customer service of Joée, by registered mail (addressed to Joée / Sté LIP- Customer service- 69 rue d'Argout, 75002 Paris). Each customer can follow the condition of delivery of their package in the "My Account" section. Any complaint made after this period will be rejected and Joée will be released from any responsibility. Joée reserves the right to ask the customer to return the defective product to him. If the above conditions are met, Joée will then proceed to exchange, to reimburse the defective product (s), or to the surrender of the missing product ( subject to the merits of the customer's request).

DELIVERY DELAY : The deadlines indicated are the indicative deadlines for the delivery of our carriers in working days. Standard = La Poste (Colissimo followed). Express = Chronopost given against signature.

All the products presented on the site correspond to our real and immediate availability. All prices are in euros.

METROPOLITAN FRANCE : The Colissimo followed is delivered by post in 2 to 4 working days. It is given to the delivery address indicated on your order form either Colissimo against signature or in relay packages.

In the event of absence, the factor leaves you a notice, indicating the conditions for withdrawing your package (place and deadlines). Instance times are generally 15 days. Your Colissimo tracking number reaches you by email to follow your arrival of your package.

If you have not received your Colissimo followed after 5 days and no notice of passage was sent to you, remember to check the situation of your package on the Coliposte site (and contact us by e-mailcontact@joee.fr). Abimé packages: We ask you not to receive a damaged package (cardboard bearing visible traces of opening and/or deterioration). It is imperative to refuse it. Indeed, the packages leaving the offices of Joée are always impeccable, and must be delivered to you in this state. If a damaged package has been placed in your mailbox or your goalkeeper has received it, the package is considered "accepted as it is". If no reserve has been issued, we will not be able to take into account any disappearances, nor to make compensation. You can also contact us for any additional information concerning your packages, orders, our products or brands at the following email address:contact@joee.fr.


Worldwild Shipping : Delivery Takes surrounds 1 weekend on arourage depending on the country.

Article 7

The guarantees: All products can be subject to a refund except for those with a mention contrary. Refund must take place in a period of 14 days from the date of receipt of the order and the return of the item (s) within (s) within this period must imperatively be accompanied by the order number. The article (s) must be returned to their original packaging at the following address: Joée / Company LIP 69 rue d'Argout- 75002 Paris.

If the customer wishes a refund, it is essential that he makes a return request by e-mail (contact@joee.fr) so that the Joée concept store validates this request by recalling your order number.

The return is free for mainland France uniquely

The return for shipments outside France is the responsibility of the recipient.

Will be refused by the seller any damaged item which has not been the subject of comments or express reserves by the customer upon delivery. To be accepted by Joée, original items and packaging must be returned to their original state without having been worn or washed. Consequently, the feedback from washed and/or worn clothes, damaged or striped jewelry as well as damaged boxes will be refused. Joée thus reserves the right to accept or refuse the article returned according to his qualitative state. All articles are subject to a contractual guarantee, which does not prevent the legal guarantee provided for in articles 1641 and following of the Civil Code. The user benefits for the items of a warranty allowing him to return the articles delivered defective in accordance with articles L 211-4 and according to the consumer code.

Exchange: With regard to limited stocks, we cannot commit to an exchange. However, if you want a new size or another color, you just have to return an order on the e-shop. In this case, the shipping costs will be reimbursed on request by e-mail.

Refund: The refund can also be requested within 7 days from the date of receipt of your complaint, if it was purchased on the sitewww.joee.fr. Joée undertakes to reimburse within a maximum period of 30 days by the means of payment initially used by the Customer when ordering. If you wish to have your item reimbursed, send an email tocontact@joee.fr. Indicate your name, first name, telephone number, order number and the reason for your return. Return the package in Colissimo followed by La Poste to the E-Shop of Joée /LIP companies: 69 rue d'Argout- 75002 Paris. We ask you to note that we do not accept the parcels addressed in port due. The customer must return the article in the state in his original packaging with his return number included in the package giving a certain date for this shipment. In all cases, any refund request must be made by e-mail (my account / returns section). All articles are subject to a contractual guarantee, which does not prevent the legal guarantee provided for in articles 1641 and following of the Civil Code.

Please note, during private sales or exceptional balances or promotions, items are included against having only.

Article 8

Intellectual property: all elements of the sitewww.joee.fr, such as visuals are protected by copyright, brands or patents. They are the exclusive property ofwww.joee.fr. In any case, any link, even tacitly authorized, must be withdrawn at the simple request of Joée.

Article 9

Informatics and freedoms: For the needs of its activity, Joée reserves the right to collect nominative data relating to site users, in particular through "cookie". The consumer admits to knowing this. In accordance with the provisions of law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, and the decision of the CNIL (National IT and Liberty Commission) of July 10, 2006 to delete the obligation Website declaration for the benefit of the procedure for declaring the Associated Treatments Audit Site.

Article 10

Signatures and evidence: In all cases, final validation of the order and acceptance by the Customer of the General Conditions of Sale will be worth, in accordance with the provisions of the law of March 13, 2000, exigibility of the sums initiated by the seizure of the items appearing on the order form. This validation is worth signature and express sense of all operations carried out on the site. However, in the event of fraudulent use of his bank card, the customer is invited, as soon as this use is noted, to contact customer service via the address "contact@joee.fr". The computerized registers, kept in the IT systems of the company LIP and its partners under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. In all cases, the Validation of the order, whether payment is made by bank card or by Paypal directly on the site is worth signature and express acceptance of all operations carried out on the site.

Article 11

Customs rights: Any order placed on the site and delivered outside France may be subject to any taxes and customs duties which are imposed when the package reaches destination. These customs duties and any taxes linked to the delivery of an item are the responsibility of the customer and fall under their responsibility. Joée is not required to check and inform his customers of customs duties and applicable taxes. To know them, it is up to the customer to inquire with the competent authorities of his country. Applicable disputes / law: The language of these general conditions of sale is French. This agreement is subject to French law. And in the event of a dispute with a client, the French courts will be solely competent.

Article 12

Integrate of the contract: these general conditions of sale and the summary summary transmitted to the customer form a contractual set and constitute all of the contractual relations between the parties.

Otherwise, for any other request write to us tocontact@joee.fr